Dear Clara and Steve,
I placed a frantic call yesterday to you because the starter on my faithful 2003 Toyota Corolla died suddenly. Although AAA was able to jiggle it around, enabling the car to start, I was assured that it probably wouldn't start up again and that I'd need a new starter. Since I am moving to California in a few days, my anxiety level was at an all time high. Clara was wonderful! Her calming and reassuring voice settled me down and she told me to bring the car into AAMCO this morning for service. When I pulled into their very busy parking lot, Steve Grandinetti (the owner) came out, introduced himself, and brought me into the office. Steve had the car checked over, and from what I had told him, determined that it probably was the starter. I am so impressed with the kindness and care that both Clara and Steve showed me. I'm only sorry I didn't know about this AAMCO service station a few years ago. I will gladly recommend you to my friends here in Norwalk and Westport.
Every time I walk in, I'm always greeted by Steve, he knows you only on a first name basis every time you walk in. After they complete the work, they take some time to explain to you exactly what they did that's something that you don't often find and that is one of the reasons why I always come back to the shop.
Steve, Clara, and Eddy, the people there are just fantastic! They did everything that they could to narrow the problem down quickly. We need the car for couple hours drive to our vacation last week. They got it done on time, got it done the cheapest way possible. They did not automatically say, "Oh you need a transmission rebuild."
The work seems to be satisfaction, clean, and I have not had any problems.
Went to AAMCO for free Service engine light check (promotion period ends in beginning of February) and had a great experience. I failed emissions test so need to get my car fixed to retest. Owner Steve got service done for me himself. I told him about all my concerns, we test drove my car to see how it works. Steve checked an oil level and it was way too low so he filled it up for me. He NEVER CHARGED me for that. Coming back to check my car in a week and see if it’s good for emission retest or needs some extra work. I’m pleased with their service so far. Thank you.
Great place and the owner goes above and beyond . First time ever I am so pleasantly surprised at an automotive workshop. Keep it up. THANKS.
Steve and his staff are great. First mechanic shop where they are customer friendly staff all around. I was going through a rough time finding anyone willing to do the research on a part for my car he went above and beyond. Great communication between the shop and myself the customer. Need your car fixed speak to Steve and his staff straight up type of place. No wasting time or trying to milk your wallet.
They always do a pretty good job for me!
Great customer service, wonderful mechanics, and I am very happy with my overall experience at the shop.
The service is always done well at the Norwalk AAMCO shop. My Ford has been driving great ever since the service.
I will be back for sure and I recommend the Norwalk AAMCO shop to anyone.
I like how effortlessly they were able to diagnose and fix my issue. They are wonderful and my vehicle is running great thanks to them.
I brought my vehicle there and they knew exactly what was wrong with it. They knew exactly what to do to get it running perfectly.
The service was done the day of, without any problems, and at a good price.
The service was top notch, we won't go anywhere else for service.
I recently brought my son's Nissan into the Middletown AAMCO shop. They did an excellent job as always, we love AAMCO.
The shop is excellent, I have gotten to know the guys at this shop after bringing my vehicle to them for over twenty years.
I was out of town and the shop was very accommodating and understanding. My vehicle has been running beautifully ever since.
I had an extremely pleasant experience with the Norwalk AAMCO shop. I am so grateful for the shop and the extremely friendly staff. They treat you like youre more than family. The manager of the shop is out of this world.
The service was very successful and and I always have a positive experience with them. I recommend them all the time and I will continue to do so.
The Norwalk AAMCO shop is wonderful, they always are wonderful. I take my vehicles here often.
The vehicle is running just fine and Steve is a great mechanic, he has a wonderful crew.
The shop is full of friendly people and they really take care of their customers.
The service was successful and they were super helpful. I would definitely recommend the shop to my friends. I was actually just talking about the Norwalk AAMCO to a friend the other day.
Everything went smoothly, my vehicle runs well, and the final cost ended up being what they told me it would cost.
The service was exceptional, everything about this shop was outstanding.
I've' taken my vehicle to this shop multiple times when I'm on my way to work and I'm in a bind. They never fail to impress me with their efficiency and quality.
Overall everything was wonderful at the Norwalk AAMCO. I recommend the shop to my friends because I like it so much.
The service was great, everything was done in a timely manor. My vehicle is running very well thanks to the shop.
They were on time with everything, the lady at the front desk was friendly and helpful. Overall my experience with the shop was excellent.
The people at the shop are extremely nice and they did a very good job.
I love them they're the best I wouldn't go anywhere else. There isn't anyone more honest and trustworthy than the Norwalk AAMCO shop.
They always give me excellent personalized service. I am very pleased with the way my vehicle is running.
Steve was very kind and accommodating. I am very pleased with the Norwalk AAMCO.
I couldn't be more pleased with the Norwalk AAMCO. Every time I take my vehicle into the shop I feel confident in what they are doing so I wouldn't go anywhere else.
The Norwalk AAMCO is so convenient and they are speedy with the service.Overall I am pleased with my experience at the shop.
Everyone is very friendly, the prices at the shop are fair, and I find everyone at the shop to be very honest.
The service was done well and the vehicle has been running great since the service. Everyone was pretty friendly and the service was quick.
I really like the Norwalk AAMCO center because they always take good care of me and my car.
The service was done well as usual. I like the shop because it's local and the owner and I are friends. I absolutely recommend!
The people at the Norwalk AAMCO are very friendly and cooperative. My Chevy is driving great!
The people who run the place are very nice. They explained everything to me, told me exactly what was wrong with the car, and suggested that we finance the repair, which we did. Everything went as expected and I am pleased.
They provide quick service, I would reccomend them to my friends. I am pleased with the Norwalk AAMCO's service.
They always get the job done right every time I go.I enjoy my time at the shop because they are quick and polite.
Overall my experience at the Norwalk AAMCO was wonderful. They provided great customer service and my Chevy runs very well now.
Everyone at the shop was very friendly and professional. Overall I am happy with the service I received and my Saturn is running great.
I am so happy that I was able to get my engine repaired. The Norwalk AAMCO did a good job, I would recommend the shop to others.
The service was on time, excellent price, and overall everything was wonderful. I would recommend the Norwalk AAMCO anytime and where.
I am absolutely satisfied with the Norwalk AAMCO. I am not taking me vehicle anywhere else from now on. They are very professional and knowledgeable.
Overall I was pleased with my experience, it was great. I really liked the shop owner he was straight forward and friendly. He clearly explained what needed to be done and I really appreciate that because I'm not really a car guy.
My Acura is running well right now. I like the Norwalk AAMCO, the people at the shop are great.
My Honda runs well, the owner was great, and the service was fast.
I am very satisfied with the Norwalk AAMCO' s service. They provided quick service and they didn't try to over sell. The experience was comfortable and I would recommend.
The vehicle is running well and the whole experience with AAMCO was simple. The staff at the shop is great they always help me out with anything I need.
The mechanics here always do a great job. This is the first time that I actually feel like I have a consistent mechanic shop to go to. I've been taking my car and my entire family's cars here for the last 20 plus years. They are just very honest and fair. There has been a couple of times where, they have sent me home free of charge. If there isn't a real issue and it is just a loose gas cap or a simple minor fix they are up front with me. I really appreciate this because I have been to shops in the past where I feel like they would try to get one over on me and make up a major issue that's not there.
My Toyota is doing awesome after the service. My favorite part of my experience is the high quality of the service. My car is about due for an oil change so I will be back soon.
I am absolutely a fan of the Norwalk AAMCO location after taking my Acura in for service. They were very friendly and accommodating. They were good at going over all options with me. They explained how I could go about fixing the issue with the expensive way or an affordable way.
The service was wonderful, and it was a pleasure meeting Steve. He did everything he said he was going to do and everything turned out extremely well. I am very pleased with the Norwalk AAMCO.
The service was wonderful, and it was a pleasure meeting Steve. He did everything he said he was going to do and everything turned out extremely well. I am very pleased with the Norwalk AAMCO.
My Audi is working very well after being serviced at the Norwalk AAMCO. I had a very good experience at the shop. I like how take away you right away. I have and will continue to recommend them because I like them so much.
Everything was perfect with my experience at the Norwalk AAMCO. I am one hundred percent satisfied with the service. The issue was one of the rear shocks and it was replaced. Steve jumped right in and he took a short test drive with me and diagnosed the problem right away. Once it was finished we went to a nearby cafe and had a cappuccino to celebrate. Steve is a nice guy and provides very personal service.
They really take care of my husband and I. I like the service and I like how the receptionist talks to us about everything that is going on.The women at the front desk is sometimes Clara. Clara just handles us in such professional way and we really love it. The owner of the shop, Steve is top notch. We can really depend on him to provide the best service possible. We have been customers of his for a long time because of this.
I am satisfied the the Norwalk AAMCO. Everything about my experience was great overall.
I really liked how the service was quick and easy. I was in and out of the shop without any problems. I have recommended AAMCO to my friends.
I am one hundred percent satisfied with my experience at the Norwalk AAMCO. The staff is just amazing, they are super helpful and informative. Kevin the manager is wonderful and my vehicle is outstanding.
I am very pleased with everything at the Norwalk AAMCO. The service was speedy, and my Nissan is driving very well now after the service.
The service was wonderful I am absolutely happy with the Norwalk AAMCO. I don't go anywhere else, I like the shop, I like the people, and most importantly I like Stephen. Stephen is wonderful and so is the Norwalk AAMCO.
The service was great and I am pleased with AAMCO. The guys at the shop are very good at what they do. My Chrysler runs perfectly!
The service guys up front were great and so was Steve. They did a fine job on my Ford Explorer it is running great.
I had a very positive experience at the Norwalk shop. I've been here a total of four times and every time everything has been outstanding. Steve the owner has always been very helpful. Clair the receptionist is fantastic. They handle everything in a very professional and appropriate manor.
My Mazda3 Sport is running wonderfully, after taking it to the Norwalk AAMCO! What I like most about my visit is that the job was completed. They did a great job!
They did a great job on my Volvo. The customer service at the shop is wonderful, they don't over charge, they are polite and they seem concerned, and they follow up. I am just really happy with AAMCO they really treat their customers well. They are also very courteous I am very happy to have found them after moving to Norwalk. I tried a couple other garages and I was unhappy with the service and the turn around time. When I found AAMCO I was thrilled! My check engine light has recently come on so I will be going into the Norwalk AAMCO again soon.
They were good, fast and they provide great services. I am pleased with the Norwalk AAMCO center.
My Honda is running great! I am always pleased when I leave this AAMCO shop. That is why I continue to take my vehicle here. They always treat me well and I really like the people here.
My Honda is running terrifically after being serviced at the Norwalk AAMCO. I love the service and the employees here it's just amazing. Steve is phenomenal in fact everyone here is phenomenal. They did an amazing job accommodating my schedule and getting me in as soon as they could. They explained everything to me. I am one thousand percent happy with the Norwalk AAMCO center.
It's been running just fine ever since the service was done. Every time I'm there they are very friendly and helpful.
My Ford is running great and I'[m pleased with the service. I appreciate the attention that Steve the owner they gave me. They provide great customer service over there.
Steve takes really good care of me the customer service great there. There are hiccups here and there but they always do what they can to help me.
I've been going to them for awhile now. They always honor their word and they're very responsible and straight forward. Over all I am satisfied with my experience as a whole.
This place is great! I consider them to be my family repair shop. I know the owners Steve and Clara. I've never had a place before this that I could call my mechanic. They are both really personable. I trust them, I know that they wont over charge me or make me do repairs that I don't need.
I liked how they were very communicative about what was wrong with the care and what they were planning on doing. Everything was great!
They provide very reliable service here. Everything is great! Overall I am satisfied with everything.
All around wonderful! I give Steve my regards, my Subaru is running very well.
They did what they were supposed to do and they did a great job. The air conditioning wasn't working and they fixed it.
I go here all the time as a matter of fact I will be going back sometime this week to get my oil changed. They are good, friendly, and responsive.
This is my second experience with them and I am very pleased. Very understanding, helpful, they are very accommodating and that is what it's all about. I have recommended them to one of my friends that needed car service.
They seemed to be be pretty competent, they knew what the problem was and fixed it right away. My Mazda is running wonderfully after taking it in. I would urge my friends to take their car to the Norwalk AAMCO.
Fantastic service! They were friendly, prompt, they returned my calls, and I think the pricing was fair. When I got stuck I got towed right away. I run my own business and I'm all about great service and everything at the Norwalk AAMCO was great. I will definitely be a repeating customer for sure! Everything about it was fantastic.
I took my Lexus to the Norwalk AAMCO and have my car running great. I find them really convenient, I recommend them for sure.
As always they were able to accommodate my schedule. They took care of the work quickly and I was able to go on with my day. Can't say enough good things about them. Happy to keep coming back.
It was wonderful to have been referred to Steve to fix a difficult problem with my car that has been plaguing me for six months. The problem turned out to be more extensive that I had thought -- and it was going to take the weekend to fix! But after their expert mechanics repaired the manifold issues, I now have a car that feels better than when it left the showroom!! With a loaner car provided by them free of charge and a friendly & courteous staff, I highly recommend Steve and AAMCO Norwalk without hesitation.
Steve did a great job. By Setting expectations, to working with the extended warranty company, to finishing the rebuild on schedule. I would highly recommend Steve without reservation.
Fantastic service, Clara and Steve are great people to work with. On time, delivered and all questions answered. Just don't put your finger in their fish tank...
They do good work. I enjoyed getting to know Steve the owner. He's a compassionate guy and he is very customer oriented, which I appreciated. The repairs went very well and my vehicle is running A-OK . I was fortunate to come in contact with Steve and his people because they are wonderful. All things related to car service I would defer to AAMCO and Steve. I'm very happy, I was totally impressed and I know I am in good hands here.
I was satisfied with the service I received here and my car is running well. I walked right in and they were able to take my vehicle. I spoke with the owner and he explained everything to me.
I called and got an appointment just the night before I came in, so that was convenient. I liked that the service was fast too. I recommend them highly..
Steve did a great job. By Setting expectations, to working with the extended warranty company, to. finishing the rebuild on schedule. I would highly recommend Steve without reservation
Fantastic service. Clara and Steve are great people to work with. On time delivered and all questions are answered. Just don't put your finger in their fish tank.
The best part of my visit was the excellent service and the friendliness of the staff.
I appreciated the honesty and quality appraisal of what was wrong with my vehicle.
The best part of my Aamco experience was how friendly everyone at this center was.
The Norwalk center provided me with speedy and efficient service. I will be telling my friends about the great service they provided me.
I was recommended to AAMCO by my mother, and I'm very satisfied with the service. They took care of me right away, which I wasn't expecting, and did a great job with my car!
Steve at AAMCO was great! My car is running very well and he did a great job on it.
We bring our car into AAMCO whenever there's an issue with it. They provide excellent service, and they actually fix it well so that we never have that problem again. The staff is very friendly, and we would never go anywhere else!
The guys at AAMCO are great, they're working with my car and they're doing a good job. I'm happy with the service
I was impressed that AAMCO finished working on my car in just 2 days! They did a great job and so far everything is running great!
The people at AAMCO were very professional and friendly. They really took care of my car.
AAMCO, and the people who work there, are great! I've been going there for years and they provide excellent service. I've been recommending them for the past 30 years!
AAMCO always does a great job. They are very professional, nice, and caring people - I really trust them with my car.
I know one of the guys who works at the AAMCO shop here, and I just really trust them, because when it comes to cars, you need to be careful! So it was great service and they did a good job on it.
Clean, friendly and honest shop! The vehicle has been running smoothly since AAMCO fixed it. Throughout the process the shop kept me informed of the status of my vehicle. I am so happy with AAMCO that I have recommended them to all my friends and family! I will certainly continue to use them!
This place was awesome! Everyone knew what they were doing and fixing my vehicle was a breeze. I truly think they were honest with me and for that I recommend them!
Highly trained mechanics at this shop! Everyone was friendly, courteous and helpful. I will certainly come back for any car troubles I may have.
I had a pleasant time fixing my vehicle here at AAMCO. The staff are all helpful in making sure I understood everything. They gained my trust because of how honest they were. I also felt that the price was fair and reasonable. I recommend them!
I can only say good things about AAMCO! they helped me out a great deal by fixing my vehicle right. They are very honest and outstanding shop! I have already recommend friends to them!
The service at AAMCO was great - they got it done quick! I really liked how fast they worked because I use my car for work. They did a great job.
The service at the AAMCO shop was great - I liked that they were competitively priced, and they were able to get the work done in the time frame they said they would. I was very satisfied!
My car is running great since I got it back from AAMCO, and I liked that they got it fixed on time. I will be recommending them to my friends!
Everybody at Aamco was great - they did a great job on my car, it's running very well now, and they were really able to help. They went out of their way to accommodate me in any way they could - with the payment plans, and they were fantastic! I would absolutely recommend them.
"Steve, Clara, and everybody at the shop are unbelievable! They are a wonderful team of people - they've had all of my cars in their shop, but the one that actually was the best story was my daughter's mustang. I had this car sitting under a tree, not running for over 10 years. I decided to get it running again so after getting some estimates around town, I called up AAMCO and they sent a tow to pick up the car - and they thought I was joking - the condition that this car was in, it was DEAD. Steve and his team at AAMCO were able to COMPLETELY turn that car around - they did the transmission, the wheels, the brakes, EVERYTHING. We kept it a secret to surprise my daughter, and they insisted that they be there when my daughter saw the finished car for the first time - Steve handed her the keys as she stood there with her mouth open!
Steve is the owner of this shop, and he's just so good - he doesn't even have to be there everyday, but he's just the nicest, most compassionate guy and you can tell that's not just a front to get more people to come back to the shop - that's really how he is - and Clara too - she's just as sweet as can be! There's not a bad guy in the bunch. They are so genuinely and realistically happy to see us when we come in, and you just can't ask for more.They are just so unbelievable and they do one hell of a job!!!"
I brought my car to AAMCO to get all of my fluids changed and they were great. The girl at the front desk was very nice, and I have no complaints about them. I will definitely be back!
AAMCO provided great service at their shop - they were very personable and explained what needed to be done. Their service was very transparent and I really appreciated that. I would definitely recommend them!
Everything went smoothly when I brought my car to AAMCO, and it's running fine since I picked it up! They quoted me the price beforehand so there were no surprises. I was very satisfied with them, and I would recommend them!
The service at AAMCO was fantastic! My car is running great, and I was very happy with their service at the shop. They honored their original estimate, which not a lot of people do anymore - I had at first gone to another shop that my mechanic recommended which estimated my transmission work to be $3200, and when I brought it to AAMCO, they told me that it would be much less so I went with them. Even though the parts actually wound up costing more, AAMCO honored the original estimate they gave me and I was very impressed - I even told my mechanic to start recommending AAMCO!
The service at AAMCO was very prompt - they explained everything to me that needed to be done, and the waiting area that they provided was very nice. Overall I was very satisfied with them, and I'd absolutely recommend them to my friends!
I was happy with the work that they did at AAMCO - my car is running great and I haven't experienced any problems with it since. However, I was a little surprised at the price - I brought in a coupon so I wasn't expecting it to be that high. Other than that, everything else was great!
Steve at AAMCO was great to work with! He showed concern for the problems with my car and he did everything he could to take care of it - repairs, test drives... I've already sent people over to AAMCO because they did a great job!
They were fantastic! I really have no complaints about them whatsoever. My vehicle is running better than ever. I will definitely be back.
This AAMCO location certainly goes above and beyond.They were extremely friendly and courteous towards me. The owner gave me a ride to and from my house. I would give them a 10/10. They certainly deserve everyone to check them out, they are a fantastic shop!
AAMCO is a fantastic shop! They have top notch mechanics here. They do a very fast, reliable and well done job. I highly recommend them!
I am very pleased with AAMCO's work on my vehicle. It has been running better than ever thanks to them. I've already recommended them to a bunch of my friends and family and they all have had the same feedback as me. Thanks AAMCO!
AAMCO got us in and out of their shop in a very timely manner. The car is also running smoothly, no issues whatsoever. They are friendly and professional people. I cannot ask for more of them, I recommend them!
The quality of their service is what I liked best about them, my '05 GMC is running great.
I recently had my truck in the shop due to a heating issue in other words No heat was circulating through out the car. I have no complaints with any of the work they've ever done. They give me good work and a fair price so I know I'm not getting messed around. I come from mechanical background so I know if I'm getting messed around or not so I know I'm getting a good deal when I get there they're giving me the best price they can, best work, doing the best they can on parts. AAMCO is the only place I go to now. I recommend AAMCO to family and friends in a minute.
I have had both my wife's and my cars done I've had tune up, oil change, whatever whenever I've gone into make a quick appointment. let's say I went in this morning to fix my car and they were busy they'd tell me to drop my car off first thing in the morning it was done rapidly and the pricing is OK. I have recommend people that ask me where to go to get my car fix and I tell them to go to AAMCO they have very good mechanics over there.
The owner at this AAMCO center was great help, form the start, between the communication the transmission work that need to be done, AAMCO made it smooth and easy. I was back back on the road in a few days - I highly recommend them
Everyone at this center is just great from the service to the work- I'm a very satisfied customer
The car is running great. They have professionalism that they show and they treat their costumers right. I recommend my family and friends to AAMCO.
Staff was polite and professional. They were able to tow our car and gave us a reasonable price to replace transmission compared to other shops. Thank you
How do I start.. Every time I walked into a car mechanic shop, something or other gets fixed / changed. My car had a noise while accelerating and I asked my friend for a suggestion and he suggested AAMCO. I took the car to AAMCO and what do I say, This is the first time in my car owning experience that I walked into a car mechanic shop and the owner tells me he will not do the job as he doesn't feel the car needs anything at this time. I asked him twice as I couldn't believe my ears. Steve even went all the way explaining why he doesn't feel the job needs to be done. He was extremely polite and kind of behaved like a friend - even though I met him the first time. He went beyond what I asked him and checked all the fluid levels and said car is in good condition and moved onto the next car. He helped me today, earned my trust and a loyal customer in me.. Thank you very much Steve.
Steve and his crew of expert mechanics have been taking care of my cars for years and always provide the highest level of service. I highly recommend this business!!
The best mechanics in Norwalk! Always friendly and honest.